Our Guarantee

TOUR AVENTURE has been organising walking and outdoor activity holidays for more than 15 years. Whether you require assistance making your reservation or during your holiday, our dedicated team is committed to providing a top-quality service.

Qualified guides
All our guides are state-certified and have a vast amount of knowledge in their particular area. Living in the area they work in, they are able to pass on their knowledge of the region and will share with you their passion for outdoor activities. Depending on what activities you choose for your holiday, you will be accompanied by mountain guides, ski instructors, professional dog-sled mushers etc.

Safety
Our experience in planning and leading activities is an added bonus to TOUR AVENTURE holidays. We do however ask you to follow rules we give regarding safety and ensure you are fit enough to take part.

Specially selected services
A successful holiday is achieved by high-quality services for a suitable price. We try our very hardest to make sure our holidays match your budget and are what you are looking for, but at the same time are of a high quality. Over time the professional relationships we have with our partners (local taxi companies, hotel management staff, guides and organisers) have also developed into real friendships, due to the quality services they provide us with. We rarely try to bargain with the prices we are given for the services we request, as we do not want to interfere with the excellent standard our holidays have.

Payment security
All prices are indicated in Euros. TOUR AVENTURE sends out an invoice corresponding to the booked services, in line with French law. To ensure online payment security we use the SPPLUS system provided by the Caisse d’Epargne bank. When you make a payment by card, all your data is encrypted, guaranteeing your total security.

Financial guarantee
The running of a travel agency is a regulated activity, subject to prior acquirement of a licence. The representative must also give proof of sound experience and a financial guarantee of a minimum of 99 000 Euros, for the special purpose of reimbursing money received by the agency. Tour Aventure is hence a member of the APS, a French tourism association and has a financial guarantee of 137000 Euros.

Confidentiality Agreement
Certain personal information is required for the organisation of our holidays and processing the invoice. The required information will be marked on our forms with a red asterisk. Any other personal details are optional and used only for us to know a bit more about you.

TOUR AVENTURE is committed to treating your details and correspondence confidentially

TOUR AVENTURE is subject to a CNIL declaration.